Returns & Exchanges

At Relax The Back, we want you to feel as good as you look in our curated fashion collections. If you are not completely satisfied with your purchase, you may return or exchange unworn items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection and Refund

  Once our warehouse receives and inspects your return for quality assurance, we will issue a refund to your original payment method within 7-10 business days.